Candiac
Municipal platform
Mandate
Candiac, a fast-growing city on Montréal's South Shore, needed to modernize its website. The old one was rich in content but no longer met citizens' expectations or current web standards. The goal: make information easier to find, and turn a static municipal site into a genuinely useful daily tool for residents.
Challenge
The hard part was scale. Years of municipal content had to survive the redesign, so nothing could be lost, but the structure that held it all was exactly what wasn't working. I had to rethink the entire information architecture around how citizens actually look for things, events, news, services, while keeping a huge volume of pages coherent and easy to navigate.
Solution
I rebuilt the site around a clear content hierarchy and quick access to key services. A rethought event calendar with category filters, a smarter search, and restructured news pages make essential information easy to reach. Beyond navigation, I designed civic tools that make the site part of daily life: a real-time alert system for water breaks, roadwork, and winter parking, a seasonal toolbox that surfaces the right services at the right time of year, and a community board where local organizations post their own events.
Results & Recognition
5,761 platform subscriptions and 487 citizen ideas submitted. Recognized with the ACMQ's Gold and Silver Plumes for its digital shift and for the community board. Locomotive, 2023